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Hi @SIWEN GUO3! Sorry for the delay - the upgrade should have been instant but it seems there's a bug on our end. I just added your license and will look into why this happend to you. Again, really... (More)

Purchased hollywood bundle & have been charged, yet not showing

Hi, I can't download anything, even though I paid and it processed. It says I have nothing in my orders and subscriptions.. It says "get" when I go to apps and products. Please fix this so I can use what... (More)

The original license cannot be logged in

Hello, I bought Hollywood Bundle on May 9, 2020 (Chinese time). After I registered Colour. IO today, I found that all the original licenses were gone and I could not find the original order number. Please help me, thank you!