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Hi @Walter Geddes4, thank you for reaching out and sorry for the trouble. We had to make some changes to the live site but everything should be back to normal now. Please clear your cache6 and reload the page.... (More)

Missing package

Hi, I bought the ready-made cinematic color package, but I didn't get the file?

Originally answered to "Hi , I bought Impulz Ultimate in 2014 Can You resend download to my account?"

Damian,
thank you for reaching out!

You should be able to import your order directly into your Color.io27 Account.

  1. Go to https://account.color.io/#dashboard/products22
  2. Click "Import" on the top right
  3. Enter either your VisionColor Account credentials or the order information from the... (More)

Active sessions persist after closing Photon

Upon downloading the latest update from the color.io site, I tried to sign back in to my account and got a notification saying that there were too many active sessions across this site and Photon. The date that the sessions... (More)