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Asked a question 6 months ago

Hello VisionColor Team! I came to the conclusion that cinetech and visiontech picture profiles are not optimal for retaining as much DR as possible compared to the classic cinestyle picture profile for my canon dslr. There's a huge difference with luminance and more micro details are retained with cinestyle. I used my external monitor's false colors and exposure zebras and made thorough testing just to be fair. In connection to this, I tried filing for a refund as I am not very pleased with the results it gave but unfortunately there's no option for an automated process to refund my purchase. I believe a 14 day money back guarantee is in effect and i purchased it just 2 days ago. looking forward for a reliable customer support's response. thankyou.

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